When plants are distributed over a wide area, with increasing system complexity, it’s both difficult and expensive to deploy experts on-site. Based on our experience in the industry and the specific problem, having engineers with remote access to your plant (via the internet) is much faster and a more economical solution than having a technician call out for an on-site service.
Online remote access and support services that minimise your plant’s downtime and gives you peace of mind.
Our on-call and expert electricians and software engineers will be able to troubleshoot your problem through immediate access to your control system via our state-of-the-art help tools. This quick response will minimise downtime – saving your plant hours of costly stoppages.
Online accessibility is also useful for managers accessing real-time reporting, downtime summaries, and for planning of resources.
Emergency Call Out Service
As time is of the essence to keep plants operating at maximum production, we also provide a 24/7 call out service for our customers.
Call 1300 GORDYN (1300 467 396) for one of our Electricians on 0419 590 487 to speak with one of our expert Software Engineers.
